{"id":245,"date":"2025-12-02T13:15:51","date_gmt":"2025-12-02T13:15:51","guid":{"rendered":"https:\/\/fomokuw.com\/?page_id=245"},"modified":"2025-12-02T13:17:00","modified_gmt":"2025-12-02T13:17:00","slug":"faq","status":"publish","type":"page","link":"https:\/\/fomokuw.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"o031\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o031\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">1. What is FOMO?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o031\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>FOMO is a specialized store offering carefully selected coffee tools, providing high-quality brewing gear at competitive prices\u2014so you can enjoy a great coffee experience at home or at the office.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"m160\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m160\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">2. Are the products original?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m160\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p data-start=\"406\" data-end=\"509\">Yes, all our products are 100% original and sourced from trusted suppliers. We guarantee their quality.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"z27b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-z27b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">3. What payment methods are available?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z27b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p data-start=\"560\" data-end=\"596\">We offer multiple payment options:<\/p>\n<ul data-start=\"597\" data-end=\"679\">\n<li data-start=\"597\" data-end=\"625\">\n<p data-start=\"599\" data-end=\"625\">KNET \/ Visa \/ MasterCard<\/p>\n<\/li>\n<li data-start=\"626\" data-end=\"643\">\n<p data-start=\"628\" data-end=\"643\">Bank transfer<\/p>\n<\/li>\n<li data-start=\"644\" data-end=\"679\">\n<p data-start=\"646\" data-end=\"679\">Cash on delivery (when available)<\/p>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"i396\"><button class=\"w-tabs-section-header\" aria-controls=\"content-i396\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">4. How long does delivery take?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i396\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Inside Kuwait, orders usually arrive within <strong data-start=\"767\" data-end=\"779\">24 hours<\/strong>.<br data-start=\"780\" data-end=\"783\" \/>Express delivery is available depending on the area.<br data-start=\"835\" data-end=\"838\" \/>We currently deliver <strong data-start=\"859\" data-end=\"881\">within Kuwait only<\/strong>, and we\u2019re working on expanding to GCC countries soon<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"n46c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-n46c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">5. Do you deliver to other countries?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-n46c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p data-start=\"986\" data-end=\"1004\">Not at the moment.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"e579\"><button class=\"w-tabs-section-header\" aria-controls=\"content-e579\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">6. What is your return policy?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-e579\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p data-start=\"1047\" data-end=\"1101\">You can return a product within <strong data-start=\"1079\" data-end=\"1089\">3 days<\/strong> if it is:<\/p>\n<ul data-start=\"1102\" data-end=\"1172\">\n<li data-start=\"1102\" data-end=\"1112\">\n<p data-start=\"1104\" data-end=\"1112\">Unused<\/p>\n<\/li>\n<li data-start=\"1113\" data-end=\"1142\">\n<p data-start=\"1115\" data-end=\"1142\">In its original condition<\/p>\n<\/li>\n<li data-start=\"1143\" data-end=\"1172\">\n<p data-start=\"1145\" data-end=\"1172\">In its original packaging<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1174\" data-end=\"1265\">No fees apply.<br data-start=\"1188\" data-end=\"1191\" \/>If the product has a manufacturing defect, we will replace it immediately.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"s6aa\"><button class=\"w-tabs-section-header\" aria-controls=\"content-s6aa\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">7. What are the easiest coffee tools you recommend for beginners?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-s6aa\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p data-start=\"1343\" data-end=\"1358\">We recommend:<\/p>\n<ul data-start=\"1359\" data-end=\"1449\">\n<li data-start=\"1359\" data-end=\"1366\">\n<p data-start=\"1361\" data-end=\"1366\">V60<\/p>\n<\/li>\n<li data-start=\"1367\" data-end=\"1377\">\n<p data-start=\"1369\" data-end=\"1377\">Chemex<\/p>\n<\/li>\n<li data-start=\"1378\" data-end=\"1449\">\n<p data-start=\"1380\" data-end=\"1449\">French Press<br data-start=\"1392\" data-end=\"1395\" \/>All are available on our website with detailed guides.<\/p>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"v7ca\"><button class=\"w-tabs-section-header\" aria-controls=\"content-v7ca\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">8. Do you offer gift wrapping?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v7ca\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p data-start=\"1492\" data-end=\"1553\">Yes, we offer full gift wrapping with a card for a small fee.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"i8d9\"><button class=\"w-tabs-section-header\" aria-controls=\"content-i8d9\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">9. How can I know which tool suits me?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i8d9\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p data-start=\"1604\" data-end=\"1688\">You can contact us on WhatsApp, and we\u2019ll help you choose the right tool based on:<\/p>\n<ul data-start=\"1689\" data-end=\"1764\">\n<li data-start=\"1689\" data-end=\"1704\">\n<p data-start=\"1691\" data-end=\"1704\">Your budget<\/p>\n<\/li>\n<li data-start=\"1705\" data-end=\"1730\">\n<p data-start=\"1707\" data-end=\"1730\">Your experience level<\/p>\n<\/li>\n<li data-start=\"1731\" data-end=\"1764\">\n<p data-start=\"1733\" data-end=\"1764\">The type of coffee you prefe<\/p>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q9b8\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q9b8\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">10. Do you offer deals or discounts?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q9b8\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, we offer seasonal deals and special discounts for website customers.<br data-start=\"1886\" data-end=\"1889\" \/>Follow us on Instagram so you don\u2019t miss out \u2014 <strong data-start=\"1936\" data-end=\"1948\">KUW_FOMO<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"1. What is FOMO?FOMO is a specialized store offering carefully selected coffee tools, providing high-quality brewing gear at competitive prices\u2014so you can enjoy a great coffee experience at home or at the office. 2. Are the products original?Yes, all our products are 100% original and sourced from trusted suppliers. We guarantee their quality. 3. What...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-245","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/fomokuw.com\/en\/wp-json\/wp\/v2\/pages\/245","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fomokuw.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fomokuw.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fomokuw.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fomokuw.com\/en\/wp-json\/wp\/v2\/comments?post=245"}],"version-history":[{"count":0,"href":"https:\/\/fomokuw.com\/en\/wp-json\/wp\/v2\/pages\/245\/revisions"}],"wp:attachment":[{"href":"https:\/\/fomokuw.com\/en\/wp-json\/wp\/v2\/media?parent=245"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}